FAQ's
Q. Why would I want to hire your vehicles?
A. Where else can you hire the sickest 4x4 camper or a kombi van in Far North QLD? Our unique cars, from the 80's and 70's will take you on the wildest of adventures, go off-road to places you've never seen before with all the comforts that will make camping a breeze. When you book with us we also provide you with the option to follow one of our three jam packed itineraries with all the off-road secret spots, views, sunset locations, places to eat and much more! The adventure starts with the next horizon.
Q. How old do I need to be to hire / What licence is required?
A. For insurance purposes the minimum age to hire is 21.
You also need to have a full manual drivers licence.
Q. Where are you located / where do I pick up and drop off?
A. We are based at NRMA Cairns Holiday Park, 12-30 Little St, Manunda QLD 4870.
Q. Can I leave my car when I pick up?
A. Yes, we are more than happy to help you with options available when hiring from Horizon Experience Co. Enquire within
Q. What about insurance?
A. Our booking platform Camplify has provided us with the highest level cover of comprehensive insurance to ensure you have a care free trip. This also includes 24/7 breakdown cover & off-road cover. For more information click here.
Q. Can I go off-road?
A. Yes you can! You must tell us your off-road routes in advance and they must be approved to be covered by insurance if something goes wrong. We also can provide you with our favourite places to go off-road!
Nelson: Yes, he will take you pretty much anywhere you want to go... I mean look at him. Enquire within about options for off-road in FNQ.
Nahla: No off-roading and avoid dirt roads.
Q. What happens if I breakdown / have an accident?
A. If a breakdown occurs, stay safe and get off the road, call us then call Camplify on 1300 416 133 - They will call NRMA roadside assist. If damage happens, you must report it immediately, take photos, record who, what, where, when then call us! And don't stress, you'll be covered by insurance. If your trip is cut short due to an issue with the vehicle we do provide vouchers for you to use for your next trip with us.
Q. Where can I go / where can't I go?
A. Lets chat a little more about where you'd like to go, and where may be a little difficult to get to.
Q. How many Kilometres am I aloud on my trip?
A. 200km a day! So, for example if you are hiring for 5 days you have 1000km of travel distance. You will be charged an extra 40c for every extra km you go over the limit. We suggest if you want to travel further, book for more days so you can get the most out of your adventure.
Q. Are there any additional fees to pay?
A. When you book through Camplify you will see you have the option of adding linen for extra $. This fee covers the cost of buying the linen (each car has its own linen set), replacing it if it gets damaged or stained and washing & drying after each use.
The small service fee covers a full disinfect, wash and clean of the vehicle and tent, washing towels, kitchen utensils and accessories. It also includes basic kitchen supplies such as coffee, sugar and a some little goodies from us.
If you go over the 200km a day limit there will be an additional cost of 40c per km.
Q. What happens if I need to cancel my trip?
A. Our cancelation policy with Camplify is 'Moderate' Click here to learn more. Any cancelations due to COVID19 will be refunded or rescheduled.
Q. Will you be adding more vehicles to the fleet?
A. Stay tuned for exciting news!
Q. Tell me more about your itineraries?
A. We are glad you asked! We've spent a lot of time creating some of the best road trip itineraries for your adventures! They include; Campsites, must see locations, off-road driving areas, fun activities, the most beautiful hidden beaches & waterfalls, secret sunset spots, spectacular views, places to eat, toilet & bathroom facilities and so much more! Click here for more information.
Cairns Itineraries coming soon!
